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Privacy Policy

A legal disclaimer

Elite Property Auctions — Privacy Policy

Last updated: 19/11/2025

 

This Privacy Policy explains how Elite Property Auctions (“we”, “us”, “our”) collects, uses, stores, and protects your personal information.

By using this website, you agree to the practices described in this policy.

1. Legal Disclaimer

The information provided on this website is for general informational purposes only and does not constitute legal, financial, or professional advice.

While we take reasonable steps to ensure accuracy, Elite Property Auctions makes no guarantees of completeness or reliability.

We advise all clients and users to seek professional legal or financial advice before making decisions relating to property transactions.

 

2. Privacy Policy – The Basics

Your privacy matters to us.

This policy outlines:

 

  • What information we collect

  • How and why we collect it

  • How we use and store your information

  • When we may share it with third parties

  • Your rights under UK GDPR and the Data Protection Act 2018

  • How you can control your data and contact us

3. Information We Collect

We may collect the following types of personal data:

Information you provide directly:

  • Name

  • Contact details (email, phone number, address)

  • Property details you submit

  • Enquiry information

  • Identification documents (for AML and KYC checks)

  • Payment or billing details (if applicable)

Information collected automatically:

  • Device information

  • IP address

  • Cookies and usage data

  • Analytics data on how you interact with the website

Information from third parties:

  • AML verification providers

  • Property platforms (Rightmove, Zoopla etc.)

  • Publicly available sources (Land Registry, Companies House)

4. How We Collect Data

We collect data through:

 

  • Website forms

  • Email enquiries

  • Phone calls

  • WhatsApp or messaging platforms

  • Cookies and tracking technologies

  • ID verification and AML compliance tools

  • Social media interactions

  • Property submissions

5. Why We Collect Your Information

We collect your information to:

 

  • Provide auction services

  • Respond to enquiries

  • Create legal packs

  • Carry out Anti-Money Laundering and identity checks

  • Market your property professionally

  • Advertise properties on online platforms

  • Keep a record of transactions

  • Improve website performance and user experience

  • Send updates and notifications (when consent is given)

 

 

We only collect information that is necessary for the functioning of our auction services and legal obligations.

6. Sharing Your Information with Third Parties

We never sell your data.

However, we may share your information with trusted third parties when necessary:

Examples include:

  • AML verification providers

  • Solicitors preparing legal packs

  • Online auction partners (e.g., Bamboo Auctions)

  • Professional marketing platforms

  • Website hosting and IT service providers

  • Payment processing services

  • Regulatory bodies if required by law

 

 

All third parties operate under strict confidentiality requirements and data protection regulations.

7. Your Rights Under UK GDPR

You have the following rights:

  • Right to access – request a copy of the personal data we hold about you

  • Right to rectification – ask us to correct inaccurate or incomplete information

  • Right to erasure (“right to be forgotten”) – request deletion of your data

  • Right to restrict processing – limit how we use your data

  • Right to data portability – request transfer of your data to another provider

  • Right to object – stop certain types of processing

  • Right to withdraw consent – opt-out of marketing at any time

 

 

To exercise any of these rights, you can contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact:

 

Elite Property Auctions

Email: hannahwallis@elitepropertyauctions.com

Phone: +447442705957

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last updated” date.

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